Do you enjoy working with the public? Are you good at sales? Do you enjoy working as part of a team, a good day's work and like sailing? Then you might have what we're looking for.
We invite you to consider the challenge of working in an outdoor environment as part of a team. Our positions require professionalism and commitment, yet offer fun and recreation, lifetime friendships, personal achievements and a valuable work experience.
Our success has been the direct result of great individuals who work here now and those who have worked here in the past. Our standards are high: we want organized, reliable and trustworthy team players who will represent Sightsailing and themselves well.
Positive attitudes, good work ethics and friendly personalities are a must when working with the public and other employees. Employees who are willing to "go out of their way" to meet or exceed guests' expectations are ones we want to hire and have return year after year.
Things to Consider Before Applying:
Apperance & Dress Code:
Our Appearance & Dress Code Standards have established to present the image of a friendly, service oriented and professional staff. Your appearance, dress and attitude play an important role in helping us be successful. LEARN MORE
Scheduling & Availability:
Our sailing season typically begins in early May and wraps up at the end of October. If you work on one of the boats and are handy, we sometimes need help in the boatyard before and after the sailing season.
Due to the nature of our business, we're open 7 days a week. The majority of our business, and consequently our employee needs are greatest during the summer. Aquidneck runs from May thru October while Sightsailer and Starlight run full time in July and August and then on a reduced schedule in June and September.
You must be prepared and available to work on weekends and holidays. Regardless of the job you perform, your punctuality and attendance is essential to our operation.
The dates you are available to work are an important part of your application. If your Aunt Agnes is coming from Augusta in August, you can't join her for a ten day vacation! If you are a student, you need to be able to commit to working until or through Labor Day.
Personal Interview & Application Process:
An in-person interview is required for all positions. We don't interview people over the internet or just by phone. We sometimes do short, preliminary phone interviews for candidates we are interested in, although a phone interview is not a substitute for an in-person interview. After you submit your application, we will review it. If it meets the minimum qualifications and your availability meets our requirements, we will look at it more closely. Once we have reviewed all the applications, the best qualified applicants will be contacted to arrange an in-person interview. We accept applications and do interviews on a rolling basis therefore if you're a finalist for a position, we may ask for a second interview closer to the job start date.
Job Descriptions and Online Applications are in their respective sections below. A resume alone is not a substitute for a completed application.
*This is a busy, challenging, fast-paced, fun and highly visible job. It's an important postion because you have a direct impact on revenue and without sales, there are no sails! These jobs are land-based, not on the boats. The front desk staff work in our dockside, open-air office with one of the best views in Newport!
*Chief responsibilities include selling walk-up business to interested passerby, answering questions about our sailing cruises, answering lots of random questions, i.e. "Where are the restrooms?", "Where is the Black Pearl?", selling tickets, charters and answering web site inquiries over the phone, providing directions, acknowledging and greeting guests, learning our computerized reservation system, cash register and credit card machine, balancing the cash drawer, reconciling and completing end of day reports, etc.
* You need to come across as knowledgeable, informative and honest. You'll be explaining to people where our boats sail, the differences in the boats, etc
Qualifications & Requirements:
*Prior sales, retail, restaurant, hospitiality, customer service, or administrative experience helpful.
*Excellent in-person communication skills and the ability to sell walk-up business is crucial. You will be the first person with whom our guests speak, and in many cases the deciding factor as to which outfitter guests will choose.
*You need to be able to read people well and turn "lookers into bookers" but not hard-sell people. We train you how to do it, but you can't be shy about asking those who appear interested if they’d like to know about our sails in a helpful, friendly, non-threatening way. Nervous Nellies or Shrinking Violets need not apply.
• You'll need to learn about the sights, our different boats, schedules, prices, etc., and learn the most effective way to routinize and comminicate that information to maximize sales!
• Ability to retain friendly disposition. Must enjoy working with the public.
Traits and Skills:
-Excellent Oral & Written -Competitive
Communication skills -Quick Learner
-Computer skills -Alert
-Phone skills -Reliable
-Basic math skills -Confident
-Local knowledge a plus
Schedule & Availability:
*We operate 7 days a week. You should be able to work a variety of shifts including morning, mid-day and evening shifts. You must be prepared and available to work on weekends and holidays. Work is generally 4-5 days a week 28-38 hours/week.
*You should be a team player and willing to help out with other various administrative office tasks.
$10.50/hour plus commissions. Limited number of passes to bring family and friends on boats at off peak times.
Must know how to sail and understand sailing vocabulary. Written and verbal quiz given.
Crew and captains have the largest impact on our guests' experience. While these jobs are fun, offer a great learning experience and are financially rewarding, they are also physically demanding.
We work hard. Crew jobs involve heavy lifting and physical labor. You may be scrubbing decks, hauling up sails, grinding sheets and handling dock lines, all while engaging guests in casual conversation and pointing out sights. Crewing on a big schooner like Aquidneck is very different than racing a 420 around the buoys. The sails are big and heavy and things happen more slowly.
You will be crewing on sailboats that offer public sails and private charters. We take out many people and typically offer 4-5 trips a day. Add up setup/breakdown time and at the peak of the season, it's a 10-12 hour day. You need the energy and endurance for that.
Due to her displacement, rig design, size and weight of her sails, crewing on Aquidneck requires a good amount of strength and stamina. Women can do it, but need to be strong and in good condition. You also need to be surefooted and have no stability, balance or vertigo issues.
We like to hire people who enjoy meeting others, are friendly, well-spoken and good sailors. It's important to realize that we're in the hospitality AND the sailing business, so your appearance and attitude are important.
Many of the people we take sailing have never sailed before. It's your job to sail the boat and behave in such a way that they have a good time. Lots of your time will often be spent talking with people about all sorts of things. The more informed you keep yourself, the better. Being able to talk with and give guests a positive experience is important. We want them to come back next year, tell their friends or rave to the concierge at the hotel what a great time they had!
It's tough to soar with the eagles in the morning if you want to hoot with the owls every night, so if you're the type that wants to regularly be the last out of the bar, these positions are not for you! Crew jobs are not "liveaboard" positions.
For the right individuals, these jobs are a lot of fun. It can be hard work however you get paid to meet people from all over the world, show them a good time and sail all day in the sailing capital of the United States!
Must know how to sail and understand the basics of sailing and sailing vocabulary. Basic written and verbal quiz given. Do not apply if you do not know how to sail.
*Crew must pass a Pre-Employment drug test and participate in a mandatory USCG Random Drug Testing Program.
*Crew must adhere to all Appearance & Dress Code Standards
*Since we serve alcohol, you must be over 18.
* Must be a team player with a positive attitude and sunny disposition. Willingness to take direction and initiative, get one's hands dirty, jump willingly into cleaning tasks and demonstrate a desire to learn.
*Should be strong and surefooted to handle flaking/raising sails, scrambling out on bowsprit, balancing on stern davit, handling docklines, carrying/lifting heavy coolers etc.
* Prepare Aquidneck or Sightsailer for sailing each day including cleaning/drying decks, maintaining a tidy cabin, preparing sailing gear, stowing supplies, etc.
* Interact with guests, engage in casual conversation. Learn about the sights we sail by and be able to speak about them casually without sounding like a canned recording. No fear of talking in front of large groups!
• Ensure guests safely embark and disembark vessel.
• Make introductions, safety & orientation speech.
• Handle boat hook and dock lines.
• Take active role in sailing vessel including raising, trimming, flaking sails etc.
•.Pay attention to sail trim. Demonstrate awareness of what's happening both on boat and vessels nearby.
• Serve drinks on sunset cruises.
*Put boat to bed after sailing.
• Assist in performing daily, weekly and monthly safety, & maintenance tasks.
Schedule & Availability:
Due to the nature of our business, we sail 7 days a week. Crew typically work 3-5 days a week. You should be prepared and available to work weekdays, weekends and holidays.
• Crew are paid a flat day rate of $90 plus tips. Tips alone range from $60 to over $150/day. Many of our crew have spent a season or two as crew and returned as captains. License assistance available for qualified candidates.
Captains and crew have the largest impact on our guests' experience. While these jobs are fun, challenging and financially rewarding, they are also physically demanding.
We work hard. You will be captaining sailboats that offer public sails and private charters. We take out many people and typically offer 4-5 trips a day. Add in time between trips, setup/breakdown time and at the peak of the season, it's a 10-12 hour day. You need the energy and stamina for that.
We like to hire people who enjoy meeting others, are friendly, well-spoken and good sailors. It's important to realize that we're in the hospitality business as well the sailing business so your appearance and attitude are important.
Many of the people we take sailing have never been sailing before. It's your job to sail the boat and behave in such a way that they have a good time. The more informed you keep yourself, the better. Lots of your time will often be spent talking with people about all sorts of things. Being able to talk with and give guests a positive experience is important. We want them to come back next year, tell their friends or rave to the concierge at the hotel what a great time they had!
It's tough to soar with the eagles in the morning if you want to hoot with the owls every night, so if you're the type that wants to stay out as late as possible at the bars every night, these jobs are not for you! Captain jobs are not "liveaboard" positions.
For the right individuals, these jobs are a lot of fun. It can be hard work however you get paid well to meet people from all over the world, show them a good time and sail all day in the sailing capital of the United States!
Captains need to have excellent sailing skills as well as outstanding boat-handling skills, docking sailboats under power in tight quarters. Our boats are docked in a highly visible, congested location surrounded by million dollar yachts and historic wooden boats. Aquidneck is 80 foot long with a beam of 17 feet and needs to be backed out of and returned to her 65 foot slip. Starlight and Sightsailer are easier to handle but your boat handling skills still need to be razor sharp!
You should be comfortable talking in front of large groups as well as individuals.
Captains are responsible for performing routine daily, weekly and monthly maintenance checks as well as supervising and working side-by-side with crew in cleaning/maintenance tasks. Prima Donna captains who aren't willing to get their hands dirty or always say, "That's the crew's job", need not apply.
If you are captaining Aquidneck or Sightsailer, you will be working with crew so you need to have the leadership skills, willingness and desire to show crew the ropes and turn your ship into a well-oiled machine.
Captains must learn and be able to adhere to arrival and departure schedule.
Must adhere to Appearance and Dress Code Standards.
Lead and ensure crew adhere to Appearance /Dress Standards and all company policies.
Aquidneck: USCG Master's License, Inland or Near Coastal, minimum 50 tons, with Aux Sail endorsement. FCC MROP.
Sightsailer: USCG Master's License, Inland or Near Coastal, minimum 25 tons with Aux Sail endorsement. FCC MROP.
Starlight: USCG OUPV/six-pax license. FCC MROP.
*Knowledge of diesel engines and electrical systems helpful.
Schedule & Availability:
Due to the nature of our business, we sail 7 days a week. Captains typically work 3-5 days a week. You should be prepared and available to work weekdays, weekends and holidays. Unless you have spent some time learning our program and our boats, we try not to use "fill-in" captains. It's hard to offer a consistent product, if you don't consistently sail the boats.
Captains are paid a flat day rate, plus tips. On crewed vesels, tips are pooled equally with crew. Tips are frequently very good.
This position is filled for 2013. You are the glue that holds the company together. You will work side by side and lead front desk staff in daily sales responsibilities and toward overall sales goals. Read Reservations/Front Desk Responsibilities at beginning of Jobs section. You should be able to perform and excel in all the responsibilities of the Reservations/Front Desk staff.
You should be a leader with excellent communication, sales skills and attention to detail. In addition to working in sales at the front desk, you will compile and call in payroll weekly through our computerized time card software system, create monthly employee schedules through employee scheduling software, coordinate and participate in delivery of promotional literature to inns, B&B's and hotels, manage alcohol inventory and office supplies, place weekly orders and handle monthly voucher billing.
Must maintain a professional manner and work well under pressure. Ability to train and monitor new hires and delegate duties. Monitor and inform other employees of non adherence to company rules and standards.
Previous retail, hospitality or customer sevice expereince required. An understanding of sales and marketing helpful. Comfortable with computers, p.o.s. systems, internet and MS Office. Good analtyical and problem solving skills. Excellent attention to detail. An outgoing, friendly personality and the ability to multitask are essential. Boating and local knowledge helpful. Ability to work varied hours/days, including nights, weekends and holidays as needed.
Weekly salary with commissions. Position is full time, 5 days/week May-October. Ocassional, varied work in off-season for qualified individuals. Apply via resume.